![]() Renters who want to use a TV should check whether the property has a digital TV antenna and coaxial points before signing the lease. Television is not an essential service for rental properties. The rental provider must pay all costs and charges for the initial installation of fixed internet and phone line connections to the rented premises, including through the National Broadband Network (NBN). If the renter asks to make changes to the property so they can access phone or internet services, the rental provider cannot refuse without a good reason. If there is no line connection at the property but the renter wants one to access phone and/or internet services, they can talk to the rental provider about having one put in. This may be the case if the property is new or has been empty for some time (renters should check this before they sign the rental agreement).Ī renter who wants to set up a connection to an existing phone line at the property must pay the general connection fee (unless they have a different arrangement with the rental provider) and will usually be charged for this in their first telephone bill. There are two possible costs for connecting a property to a fixed telephone line (landline) for phone or internet use – a line connection fee and a general connection fee.Ī general connection fee is charged when there is an existing phone line at the property but it is not currently connected.Ī line connection fee is what the telephone company will charge if a telephone line has not previously been set up at the property. If the renter wants to set up phone and internet connections, they will have to ask the rental provider’s permission. Renters must pay for the ongoing usage costs for phone and internet, unless the rental provider agrees otherwise. People in social housing may be charged separately for expenses such as heating and laundry. If the property doesn’t have its own meter, the rental provider must pay. In that case, it should be in the rental agreement as a special condition. If the property has its own meter for electricity, gas or oil, the renter must pay all usage costs, unless the rental provider agrees to pay. If the property uses bottled gas the renter pays for the supply and hire of gas bottles. The rental provider must pay to have the electricity, gas or oil supply installed and connected. drinking water, unless the charges are related to the amount of water supplied to the rented premises during the renter’s occupation. ![]() The rental provider must pay for cartage charges for: Different rules may apply when a tank is the main source. The rental provider must pay all other charges related to water supply and sewerage or drainage services as well as all charges relating to the pumping out and cleaning of sewerage tanks, unless damage has been caused by the renter. If the property has its own meter, the renter must pay for the water they use, as well as the sewage disposal charge, unless the rental provider (landlord) agrees to pay. In that case, it should be in the rental agreement (lease) as a special condition. The rental provider is still responsible for charges relating to the sewerage infrastructure connecting to the house. Other pages have information about replacing water, gas and electrical appliances Water and sewerage Paying for utilities that do not meet efficiency standards.You can also read about setting up utilities and services. There are different rules for who pays for the ongoing cost of utilities and services, depending on what they are.
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